A Scrum team consists of about nine colleagues, who work together on the design, development, test and technical documentation. The teams work interactively to develop products of maximum quality. Teamwork has priority here: all work that needs to be done, including technical documentation, is done by everyone together. Within the framework of agile development, documentation is an inseparable aspect of the product. There can be no product without documentation.
In a Scrum team, writers have a deeper insight into product development. They communicate more frequently with developers, even informally.
Special tools help the teams plan work packages and track them at any time. The work of the Editorial and Development teams, divided into backlogs, is very transparent. As a result, all team members can plan their work well.
A Scrum meeting is an ideal opportunity to keep abreast of the progress. Hence technical writers should be integrated into the Scrum team right from sprint 1 and should participate in the meetings.
The Scrum method offers many advantages for developers and technical writers alike. Good organisation of all tasks into sprints and backlogs makes work transparent and easy to plan. But the prerequisite for this is that the efforts that go into the typical tasks of writers, for example interviews with developers or quality assurance, should also be recorded. The entire project is very transparent and is characterised by a high level of communication between the Scrum team members. Professional content management systems help in the management of technical documents in order to achieve high-quality drafts at the end of a sprint.
However, this method has its disadvantages too. Since the entire Scrum method is very agile, the team members need to work independently to a great extent. One aspect of the concept is that responsibilities are not assigned to roles. So there can be complications if the team members are used to rigid hierarchical company structures. The fact that it is not defined who completes how many tasks can lead to friction.
In this respect, the introduction of agile development processes and the integration of writers into the Scrum teams must be accurately evaluated in advance.