people text - Technische Dokumentation. Verständlich. Schnell. Professionell. Technical Documentation. Clear. Quick. Professional.

Creating manuals and online help for Siemens Healthineers

The Siemens Healthineers Sector is one of the world’s largest suppliers in the healthcare industry and is the leading provider of medical imaging, laboratory diagnostics, medical information technology and hearing instruments. Siemens supplies products and solutions for the entire range of patient care – from prevention and early detection to diagnosis to therapy and aftertreatment.

The technical documentation departments of Computed Tomography (CT) and Molecular Imaging (MI) use an XML-based content management system, modularizing text and images for reuse. They publish manuals and online help in 33 languages.

Manual and Online Help in a highly professional documentation department

Since 2009, people text has contributed decisively to the creation of these manuals and the online help. Our editors update the technical documentation of workflows for new software releases of several applications. We prepare input provided by the software  development department and insert contents into the content management system. In doing so, we adjust the contents for Single Sourcing, for example by creating reusable modules. Efficient reuse and automated creation of every manual in the CT and MI departments is ensured by a specified process.

We regularly conduct the following editorial processes:

  • In cooperation with the risk management department we ensure that safety notes are comprehensive in every manual and every online help.
  • We conduct quality checks of the documents with defined processes throughout their entire life cycle. We focus on checking wording and text intelligibility.
  • The content management system offers a range of functions which enable a professional workflow in a complex documentation department, such as version management, release mechanisms and translation management.

We make full use of the available means for data management, translation management, and publication, and continue to contribute to the ongoing world-wide success of our customers.

Cooperating with the internal documentation department, we continue to provide the ongoing world-wide success of Siemens Healthcare. By producing technical documentation in an innovative area, we have proven the suitability as a documentation provider for complex projects. We would like to thank Siemens for the cooperative partnership and look forward to taking part in coming projects.